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Clerk’s Office reduces customer service hours

In a continuing effort to reduce exposure to COVID, the Hillsborough County Clerk’s Office will reduce the hours at its customer service counters by two hours a day, Clerk of Court & Comptroller Pat Frank announced today.

The customer service counters at the George Edgecomb Courthouse, the Plant City Courthouse and at the Official Records Office at 419 Pierce St. in downtown Tampa will operate each weekday from 9AM to 4PM. The reduced hours will be in effect until further notice.

Frank urged the public not to come to our offices unless they have urgent business. “We must all do everything we can do reduce the risk to the public and our employees,” Frank said.

Traffic tickets and many other things can be handled online 24 hours a day at or by phone at (813) 276-8100. 

Service hours for restraining orders will remain 8AM. to 5PM Monday through Friday at the Edgecomb and Plant City courthouses, and weekends and holidays 7AM to 10AM at the Edgecomb Courthouse. 

The reduced customer service hours are part of a continuing effort by Clerk Frank to reduce exposure to COVID-19. Due dates for fines and fees for criminal and traffic cases set for March 18 through December 31, 2020 were extended by 60 days. Marriage ceremonies and passport application processing were canceled until further notice, and the customer service centers in Brandon and SouthShore are closed until further notice. All jury pools are canceled until further notice. Many Clerk employees are working remotely, while others continue serving customers. 

Financial due dates: Due dates for fines and fees for criminal and traffic cases have been extended (read more below)
: The Sheriff will not serve any eviction notices until further notice (read more below)
Jury: Canceled until further notice
Court hearings: Many have been suspended or will be held virtually (read more below)
Service Locations Closed: Brandon and SouthShore offices closed starting Monday, March 30, 2020.
Marriage ceremonies: Canceled until further notice (read more below)
Passport applications: Canceled until further notice (read more below)
VAB meetings and hearings: Canceled until further notice
Hiring: All job postings and applications are suspended until further notice
Tax Deed Sales: Canceled until further notice
Memorial Day holiday closure: The Clerk's offices will be closed in observance of Memorial Day on Monday, May 25, 2020, and will re-open for limited business on Tuesday, May 26, 2020. If you require assistance with processing Injunctions for Protection Against Violence, staff will be available to assist you during the closure from 7AM until 10AM at the Edgecomb Courthouse, 800 E Twiggs Street.

Why are services affected?

The Hillsborough County Emergency Policy Group (EPG) declared a local state of emergency to deal with the coronavirus (COVID-19) pandemic.

The Clerk’s Office is closely monitoring the situation and taking steps to deal with the spread of COVID-19. We are working closely with our judicial and government partners on a coordinated response.

"As your clerk, the health of my employees and the public individuals is my TOP priority during this time of emergency," said Hillsborough Clerk of Court & Comptroller Pat Frank. "Most importantly, I encourage you to visit our 24/7 services link to learn how you as a customer can work remotely to reduce everyone's exposure while conducting your clerk's business. We, as your civil servants, will work with you to keep our community safe. Together, we will return to normal times again."

More details on affected services

Court Hearing Dates and Virtual Court Hearings: If you have an upcoming court date, first check here [court's judicial directory external website link] to see if your case will be rescheduled or if it will be heard by video conferencing. Certain types of cases will not be done with virtual hearings. Click on your judge's name, then click on Procedures/Preferences to view instructions (if available) for appearing and participating electronically, including any web meeting IDs. Contact the judge's judicial assistant if you have questions or require support for your court video hearing. See this Court announcement regarding limited court services and access to the courthouse.

Jury Duty: All jury trials have been suspended until further notice. If you were summoned for upcoming jury duty, you do not need to request an excuse or report for jury duty. All jury pools are canceled until further notice.

Evictions: NOTICE TO ALL LANDLORDS - If you are a landlord planning to file an eviction notice with our office, please note that the Hillsborough Sheriff’s Office will NOT serve any eviction notices until further notice (please go to their page to get more details on why). Because of the ongoing COVID-19 crisis, please DO NOT go to any Hillsborough Clerk’s Office or courthouse unless it is an urgent legal matter.

Financial due dates: In an effort to reduce the public’s exposure to COVID-19, the financial due dates set for March 18, 2020 through December 31, 2020 for all Criminal and Traffic cases have been extended for an additional 60 days, Hillsborough Clerk of Court & Comptroller Pat Frank announced Wednesday. “We hope this will ease the concerns many people have in our community as a result of the Coronavirus crisis,” Frank said. “It is also the latest attempt we have made to discourage the public from going to any of our offices. The safety of the public and my employees is my paramount concern.” In order to verify your extended financial due date go to our online case search portal. Search by your name or case number. The Financial Due Date will appear under the “Financial Information” window under the Summary Tab when viewing your case.

Marriage: All marriage ceremonies performed by the Clerk's Office are canceled until further notice. All appointments are canceled, and no new appointments will be taken. Marriage licenses will continue to be issued in person until further notice; it is not legal to issue a marriage license remotely, virtually, or by mail or email. We apologize for the inconvenience. The Clerk is not permitted to extend the expiration date of any marriage license nor waive the fees to renew it. It is not necessary to wait for the Clerk to perform the marriage. Please note that any commissioned notary public in Florida is authorized to perform marriage ceremonies.

Passport: No passport applications will be processed, and all appointments will be canceled. No new appointments will be taken until further notice.  Check the U.S. Department of State website for information on their passport processing status.

What can I do while Clerk services are limited?

You can limit your exposure by conducting business with our office online at or by phone at (813) 276-8100. You can find more details on our many self-service, 24/7 options here:

















In the event of an emergency impacting services at the Hillsborough County Clerk of Court & Comptroller's Office, this page will contain information for the public.